Last updated September 29, 2026
Scopewright Privacy Policy
Draft, needs lawyer review. This policy is a working draft (2026-09-29-draft) and is not in force until reviewed by a lawyer and published at launch.
Who we are
Scopewright is estimating and proposal software for renovation contractors, with client proposals, e-signature, deposits and progress payments by card, change orders and a public verified-project profile. It is operated by AO, a sole proprietorship operated by Dallas Mayne ("AO", "we"), in Alberta, Canada. For contractors, we are the controller of their account data. For homeowners who receive a proposal, the contractor decides how their information is used and we process it for the contractor. Payments are made to the contractor through Stripe Connect; the contractor is the seller.
What we collect and why
| Contractor account: name, company, email, phone, address, GST number, licence numbers, price book and team members | To build estimates and proposals and bill you |
| Homeowner (client) details the contractor enters: name, email, phone, job address, photos and project notes | To prepare, send and track the proposal |
| E-signature record: the typed or drawn signature and name, the date and time, IP address, browser, and a fingerprint (hash) of the exact document signed | To prove who signed what and when |
| Payments: amount, status and receipt number. Card details are entered on Stripe and never reach us | To take deposits and progress payments and send receipts |
| Proposal views and reminders (when the link was opened) | So the contractor knows where each proposal stands |
| Verified profile consent: whether the homeowner agreed to list the project (type, city and month only) | To show a verified project only with the homeowner's permission |
We don't sell personal information, we don't "share" it for cross-context behavioural advertising, and we don't use it for advertising. We don't make decisions with legal or similarly significant effects about you by automated means alone.
Legal bases (GDPR and UK GDPR)
- Contract: to provide the service you signed up for.
- Legitimate interests: security, fraud prevention, fixing errors and improving the service.
- Consent: marketing emails and optional features you turn on (you can withdraw at any time).
- Legal obligation: tax, accounting and responding to lawful requests.
E-signature
Clients sign by typing their name or drawing a signature and ticking that they agree. We keep the signature record listed above with the signed document so either side can show it later. Electronic signatures are valid under Alberta's Electronic Transactions Act, Canada's PIPEDA Part 2 and, in the United States, the federal ESIGN Act and state UETA laws.
Payments
Card and bank payments are processed by Stripe on the contractor's own Stripe account. We receive the payment status, amount and our platform fee, never the full card number.
Service providers
We use these providers to run Scopewright. Each is bound by a contract to protect the data and use it only for us:
- Vercel (hosting, United States and Canada edge)
- Supabase (database and sign-in, hosted in Canada: ca-central-1)
- Resend (email delivery, United States)
- Stripe (payments and billing; Stripe holds card numbers, we never see them) and Stripe Connect
- OpenAI (AI text and speech processing, United States; API data isn't used to train their models) (AI scope suggestions)
- Intuit QuickBooks (only if the contractor connects it)
Where your data is stored
Our main database is in Canada. Some providers process data in the United States or elsewhere, so it may be accessible to authorities there. For transfers of data about people in the EU or UK we rely on the European Commission's adequacy decision for Canada (commercial organisations under PIPEDA), and on Standard Contractual Clauses and the UK Addendum with our providers.
How long we keep it
- Signed proposals, e-signature records, change orders and receipts: 7 years after the project ends (contract and tax records), unless the contractor deletes the account sooner and no law requires keeping them.
- Unsigned proposals: deleted 24 months after they expire.
- Account and billing records: while the account is open, then 7 years for tax records.
Your rights
- Everyone: ask to see, correct or delete your personal information, or ask how it's used. We answer within 30 days (Canada: PIPEDA and Alberta PIPA allow up to 45 days in some cases; we aim for 30).
- Canada: you can complain to the Office of the Privacy Commissioner of Canada or, in Alberta, the Office of the Information and Privacy Commissioner of Alberta.
- EU and UK: you also have the rights to restrict or object to processing, to data portability, and to complain to your local data protection authority (in the UK, the ICO).
- California (CCPA/CPRA): you have the rights to know, delete and correct, to opt out of sale or sharing (we do neither), to limit use of sensitive personal information, and not to be treated differently for using these rights. An authorised agent can make a request for you.
To use any of these rights, email d.mayne@hotmail.com or use the contact form. We'll confirm your identity before we act.
Emails and texts (CASL)
We send service messages (receipts, security and account notices) because they're needed to run your account. We send marketing emails only with your consent, every one identifies AO and includes our mailing address and a one-click unsubscribe, and we act on an unsubscribe within 10 business days (usually straight away).
Cookies
We use only the cookies needed to sign you in, keep you secure and remember your language. No advertising or cross-site tracking cookies.
Children
Scopewright isn't for children. It's for businesses and adults. We don't knowingly collect information from anyone under 16.
Security and breaches
Data is encrypted in transit and at rest, access is limited to the people who need it, and admin actions are logged. If a breach creates a real risk of significant harm, we'll notify you and the Privacy Commissioner of Canada and the Alberta Information and Privacy Commissioner as the law requires (and EU/UK authorities within 72 hours where GDPR applies).
Changes
If we make a material change we'll email account holders and post the new version here before it takes effect.
Contact and Privacy Officer
Dallas Mayne (Privacy Officer)
AO, a sole proprietorship operated by Dallas Mayne
5509 Taylor Way
County of Grande Prairie No. 1, AB T8W 0H3
Canada
Email: d.mayne@hotmail.com · or use the contact form